Customer support in Europe:

World Telecom Labs is committed to providing its customers with the highest level of technical assistance ranging from basic service requests to mission-critical assistance 24 hours a day, 7 days a week. World Telecom Labs already supervises the deployment and maintenance of many large scale networks arround the world. Contact World Telecom Labs Maintenance and Support department, they will tailor a service agreement to your particular needs.

IMPORTANT - The Support Contact number operates 24 hours a day (out of hours support only available to customers with SMA contract).

Technical Assistance Information

Location: Zaventem (Belgium)

Business hours Monday to Thursday, 9:00 AM to 6:00 PM

Friday, 9:00 AM to 4:30 PM

Hours of operation: 24 hours / 7 days

Help Desk: Click here for Helpdesk access

Email address: support@wtl.be - (email is the most efficient way to contact us)

Telephone number: +32 2 722 7240

Fax number: +32 2 725 6006 (only during business hours)